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FAQ’s

Ontario

Can I use my Oxford Gift Card to make a purchase online?

No. Oxford Gift Cards can only be used for purchases made in an Oxford shopping centre, or with one of our partners. For a full list of where to redeem, please click here.

Can I still buy gift cards when the malls are closed?

  1. Yes. You can purchase eGift cards here. eGift cards can only be redeemed in mall once they open again.
  2. You can also purchase classic gift cards and have them mailed to you or the recipient here.

If you would like to use your eGift cards towards a curbside pick-up appointment with a retailer please visit the mall website to find out if this is available.

How do I use my Oxford Gift Card with the malls being closed?

Our malls are still open for essential services. If you would like to use your eGift cards towards a curbside pick-up appointment with a retailer please visit the mall website to find out if this is available.

I have an Oxford gift card but the mall is closed. Can I get a refund or exchange it for cash?

Oxford gift cards are non-refundable and cannot be exchanged for cash. Our gift cards do not expire and will still have the full value available for you once the malls open again.

Québec - FR

Puis-je utiliser ma Carte-Cadeau Oxford pour des transactions en ligne?

Non. Les Cartes-Cadeaux Oxford peuvent être uniquement utilisées dans les centre commerciaux Oxford, ou avec un de nos partenaires. Cliquez ici pour consulter la liste des emplacements qui acceptent la Carte-Cadeau Oxford.

Puis-je toujours me procurer des cartes cadeaux malgré la fermeture du centre?

  1. Oui. Vous pouvez vous procurer les e-cartes cadeaux ici. Les e-cartes cadeaux peuvent êtres réclamés en main propre seulement lorsque les centres ouvrent à nouveau.
  2. Vous pouvez également vous procurer une carte cadeau ici et profitez de la livraison à domicile.

Comment puis-je utiliser ma carte cadeau Oxford lorsque les centres sont temporairement fermés?

La carte cadeau Oxford peut être utilisée dans tous les commerces essentiels de nos centres qui acceptent la carte cadeau Oxford. Merci de bien vous référez au site web du centre afin de consulter la liste des détaillants qui sont ouverts et acceptent notre carte cadeau.

J’ai présentement une carte Cadeau mais le centre est fermé. Est-ce possible de rembourser mon achat ou l’échanger en espèces?

La carte cadeau Oxford est non remboursable et ne peut être échanger en valeur monétaire. La carte cadeau n’a aucune date d’expiration et maintient sa valeur pleine jusqu’à la réouverture des centres.

Quebec - EN

Can I use my Oxford Gift Card to make a purchase online?

No. Oxford Gift Cards can only be used for purchases made in an Oxford shopping centre, or with one of our partners. For a full list of where to redeem, please click here.

Can I still buy gift cards when the malls are closed?

  1. Yes. You can purchase eGift cards here. eGift cards can only be redeemed in mall once they are open again.
  2. You can also purchase classic gift cards and have them mailed to you or the recipient here.

How do I use my Oxford Gift Card with the malls being closed?

Oxford gift cards can be used at any essential service retailers in our malls that accept the Oxford gift card. Please refer to the mall website for the list of retailer who are open and accepting our gift card.

I have an Oxford gift card but the mall is closed. Can I get a refund or exchange it for cash?

Oxford gift cards are non-refundable and cannot be exchanged for cash. Our gift cards do not expire and will still have the full value available for you once the malls open again.

Alberta

Can I use my Oxford Gift Card to make a purchase online?

No. Oxford Gift Cards can only be used for purchases made in an Oxford shopping centre, or with one of our partners. For a full list of where to redeem, please click here.

Kingsway and Southcentre malls are currently open at reduced capacity. Gift cards can be purchased in-mall or online, see below.

eGift cards can be purchased here. Classic gift cards can be purchased here.

Click here for additional FAQ’s.
Cliquez ici pour consulter d’autres FAQ.